Modern outbound systems · B2B SaaS

The outbound engine is changingAre you rebuilding yours for it?

Buyer behavior is changing. AI is reshaping both sides of the sale. The fundamentals still matter but the system around them has to evolve.

The SD Lab works alongside B2B SaaS teams to rebuild the system behind modern outbound.

  • 19+
    Years in B2B sales
  • 500K+
    Cold calls
  • 10,000+
    Meetings created
  • 23+
    Companies helped
Tom Slocum working with a sales team at The SD Lab
Tom Slocum · Founder
Teams Tom has worked inside
  • FusionAuth logo
  • Kustomer logo
  • ServiceChannel logo
  • Queryon logo
  • Visual Identity Group logo
Also worked with
Kentik
Tolstoy
Distran
FREE DIAGNOSTIC · <5 MINUTES

Before you add more activity find out where your outbound engine is actually leaking

25 questions across 10 dimensions. Get your readiness score, operating profile, biggest constraint, hidden constraint when one exists and three moves to make next

Signal ReadinessICP PrecisionProblem FluencyMessaging ArchitectureConversation CreationTrust SurfaceAI LeverageBuyer-Agent ReadinessExecution DisciplineCoaching & Learning Loop
Example result
The Mixed Outbound Engine
64/100
  • Signal Readiness72
  • Conversation Creation61
  • Coaching & Learning Loop48

Illustrative sample · not benchmark data

Assess My Outbound Engine

Free · <5 minutes · Instant results

See what the assessment measures
Client voice
"Tom's training made a massive impact on our team. We went from 50% quota attainment in Q2 to 81% in Q3, and by Q4 we pushed into the low 90% range — our highest performance yet. Three of our SDRs earned promotions to Commercial AE roles. The structured training, playbooks and hands-on coaching set the team up for long-term success."
Ryan O'DonnellKustomer · client testimonialKustomer
Read the Field Report

Most outbound engines were built for a different market

  • Buyers changed
  • Technology changed
  • The system often did not
01 /The problem

The reps usually aren't the problem. The system around them is

01

Messaging isn't landing

The outreach reads like everyone else's. Buyers don't recognize their own problem in it so they don't reply.

02

Activity isn't turning into conversations

Dials and sequences are up. Connects, qualified conversations and SQLs are not.

03

Managers have no repeatable way to correct it

Coaching is inconsistent, call reviews are ad hoc, and there's no weekly rhythm to diagnose what's actually breaking.

02 / The engagement

Revenue Rebuild

Tom works alongside your leadership team, managers and sellers to find the leaks, rebuild the motion and leave behind a system your team keeps running.

See How Revenue Rebuild Works
  1. 01
    Diagnose

    We sit inside the motion, targeting, messaging, calls, pipeline, manager cadence and name where it leaks.

  2. 02
    Rebuild

    We rebuild the pieces that are broken with your team, on live calls and real accounts. Not in a deck.

  3. 03
    Install

    The playbook, campaigns and weekly inspection cadence stay behind, run by your managers and reps.

03 /The system

We repair the system around the human conversation

Outbound is a chain. When one link is weak, everything downstream gets blamed for it. Revenue Rebuild works the chain in order

  1. 01
    Targeting
  2. 02
    Relevance
  3. 03
    Trust
  4. 04
    Conversation
  5. 05
    Qualification
  6. 06
    Pipeline
Supporting layer

AI, data and technology sit underneath the chain: sharpening targeting, surfacing signal and shortening prep. They support the conversation. They don't replace it.

Portrait of Tom Slocum, founder of The SD Lab
About Tom

SDR, AE, manager, director, VP, founder - every seat in the room

Tom Slocum has been building and rebuilding outbound teams since 2007. The work looks less like consulting and more like an operator who never left the phones.

19+
Years in B2B sales
500K+
Cold calls
10,000+
Meetings created
23+
Companies helped
Let's talk

The outbound engine is changing
Let's make sure yours is built for it

A 45-minute call to diagnose what's actually breaking in your outbound
 and an honest answer on whether we're the right team to rebuild it.